Our customer is Otto Martin Maschinenbau GmbH & Co. KG, a leading German manufacturer of woodworking machines with over 90 years of experience and focus on innovation and quality. Based on a low-code platform, they developed a CAQ application. This application ensured that workers could report and document errors, claims and rework.
However, the in-house application was not connected to the company’s ERP system, so no real-time exchange of information between the shop floor and ERP was possible. Developing a connector with the help of their ERP provider or an external integrator would have taken a long time and proved to be too costly. Apart from that, this would have been a very coordination-heavy process.
The company used ZkSystems Connector to configure a bot to link the in-house CAQ software to the ERP system. The data flow is described below:
- When a worker reports “rework needed” in the in-house CAQ system, this triggers ZkSystems’ bot to create a new work order for this rework in the ERP system, integrated into the regular order planning.
- When a worker fills out a claim on materials provided by suppliers in the in-house CAQ system, ZkSystems’ bot automatically synchronises this with the ERP system, which handles claims automatically.
Otto Martin Maschinenbau GmbH & Co. KG continues to explore further use cases for ZkSystems Connector in order to reach new heights of efficiency.